WHAT TYPES OF AUTO SERVICES DO YOU PROVIDE?

You always save big when you bring your car, light truck, or SUV to Jensen Tire & Auto for expert automotive service.

Whether you need routine, preventative maintenance, or complex, high-tech automotive service or repairs, you can count on our experienced ASE-certified technicians to complete the task right — the first time.

We offer complete auto services — virtually every type of auto service you will need to keep your vehicle performing at its best, including:

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HOW OFTEN SHOULD I HAVE MY VEHICLE CHECKED OUT TO BE SURE
IT IS IN OPTIMAL DRIVING CONDITION?

Service intervals are subject to manufacturer recommendations and driving conditions. However, general 'rules of thumb' follow:

Monthly
Check under hood fluid levels
Check belts and hoses
Check tire pressure and tread condition
Drain water separator (Diesel only)

Yearly
Check all lights
Check horn operation
Check belts for wear and tension; condition of coolant hoses
Inspect and service battery and cables
Check windshield wipers
Clean out radiator and condenser fins
Pressure-test cooling system and radiator cap
Test charging system, battery, and starter
Service air conditioning system
Inspect for fluid leaks

5,000 miles
Rotate tires
Adjust tire pressures

3,000-6,000 miles
Replace oil and oil filter
Lubricate chassis

15,000 miles
Complete under-vehicle condition and fluid level inspection
Complete brake inspection
Clean and lube caliper slides
Complete steering inspection
Complete suspension inspection
Check and adjust wheel alignment
Balance tires and inspect tread wear/depth
Re-pack wheel bearings (if applicable)
Complete conventional ignition/carbureted tune-up
Replace spark plugs, cap and rotor, ignition points
Replace air and fuel filters
Check and service cooling system
Replenish Diesel conditioner (if applicable)

30,000 miles
Complete electronic ignition tune-up
Check emissions and computer systems
Replace spark plugs
Service injection system
Service/flush cooling system
Check injection timing, glow plugs, and cooling system conditioner (Diesel engines)

60,000 miles
Replace platinum spark plugs
Clean throttle body and idle by-pass ports, if serviceable
Service fuel injectors
Replace cooling system hoses, as needed
Replace timing belt, if required

100,000 miles
Replace axle and manual transmission fluids
Check timing chain for wear
Replace timing belt (if original)
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WHAT KIND OF OIL SHOULD I USE IN MY VEHICLE?

You should always use the manufacturer's recommended viscosity or weight of oil. This can be found in your Owner's Manual. At Jensen Tire & Auto we use top quality Valvoline products. These products include the most popular all-climate oils, semi-synthetic oils, and full-synthetic oils. Jensen Tire & Auto also offers the very popular Valvoline MaxLife Oil that is specifically designed for vehicles with 75,000 miles or more. In addition, Jensen Tire & Auto offers passenger and light truck Diesel oil changes. (back to top)

WHY SHOULD I CHANGE MY TRANSMISSION FLUID?

Transmission fluid is an internal lubricant just like engine motor oil. During certain driving conditions and mileage intervals, transmission fluid, because of wear and age, can break down and become contaminated. This may result in costly transmission repairs and possibly the need for replacement. As a general rule the transmission fluid and, in some instances, the transmission filter should be replaced at 25,000-mile intervals. You should always consult your vehicle's Owner's Manual for recommended service intervals. (back to top)

HOW DO I KNOW IF I NEED NEW BRAKES?

Many of today's vehicles come with brake wear indicators. As your brake pads wear down, a metal tab will start rubbing on your brake rotors, resulting in a very high-pitched squeal with your foot not on the brakes. This high-pitched squeal will typically disappear when you apply the brakes. Any grinding or metal-on-metal noises should be immediately checked out by an experienced brake technician. The same holds true with any type of 'mushy' or 'low-brake pedal' situation. At Jensen Tire & Auto we offer a free brake inspection on most vehicles. (back to top)

HOW OFTEN SHOULD I HAVE MY VEHICLE'S COOLING SYSTEM SERVICED?

Even though there are some manufacturers that advertise 100,000-mile anti-freeze, we at Jensen Tire & Auto recommend that your cooling system be serviced annually or at 15,000-mile intervals, whichever comes first. There are a number of cooling system components that may be affected by contaminated anti-freeze. Water pumps, radiators, heater cores, intake, and head gaskets are just a few examples of cooling system components that are costly to repair — repairs that may be avoided with proper cooling system maintenance. You should always consult your vehicle's Owner's Manual for recommended service intervals. (back to top)

WHAT DOES A TUNE-UP CONSIST OF AND HOW OFTEN SHOULD MY VEHICLE HAVE ONE?

For the most part, a tune-up on today's vehicles consists of spark plug replacement. Some manufacturers advertise 100,000-mile tune-ups. At Jensen Tire & Auto we recommend that you replace your vehicle's spark plugs every three years or 50,000 miles, whichever comes first. Be sure to consult your vehicle's Owner's Manual for recommended service intervals. Because of the aluminum cylinder heads found on most late model vehicles, there is a possibility that the spark plugs may seize in the cylinder head that could result in costly repairs. At Jensen Tire & Auto we employ A.S.E.-certified technicians and utilize the most advanced diagnostic equipment to perform tune-ups and also to determine any other problems you may be experiencing with your vehicle. (back to top)

WHAT SERVICE WARRANTIES ARE OFFERED BY JENSEN TIRE & AUTO?

We at Jensen Tire & Auto are proud to offer one of the best service warranties in the industry. Our minimum warranty for any repair is 90 days or 4,000 miles, whichever comes first. We also offer a number of extended and lifetime warranties for individual automotive services. Ask a Jensen Tire & Auto Associate for more information or see the back of our Company invoice for complete details on our warranties. (back to top)

WHY DOES THE STEERING WHEEL SHAKE WHEN I APPLY THE BRAKES?

The most common reasons are the brake rotors have become warped due to excessive heat or they have become too thin to dissipate heat. This may also result in a 'mushy' or 'spongy' brake pedal.
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SHOULD I DRIVE MY VEHICLE IF THE 'SERVICE ENGINE SOON' LIGHT IS ON?

The engine light is there to let you know that your vehicle's computer has detected a problem in the system. Even though your vehicle may seem to be running fine, you should have a qualified auto service technician check your engine to identify and repair any problems. (back to top)

DO I NEED AN ALIGNMENT IF MY VEHICLE VIBRATES AT CERTAIN DRIVING SPEEDS?

Your vehicle may need an alignment, but the most common cause is your vehicle's tire and wheel assembly is likely out of balance. Loose front-end parts or wheel bearings may also cause vibrations. In any case, you should have your vehicle inspected to ensure optimum driving comfort and safety. At Jensen Tire & Auto we offer a free visual inspection on most vehicles. (back to top)

IF MY BATTERY LIGHT IS ON, DOES THAT MEAN I NEED A NEW ONE?

Not necessarily. The most likely reason your battery light is on is because there is a problem with your vehicle's charging system. This problem could cause a battery failure if ignored. You should have your vehicle inspected as soon as possible. (back to top)

IF MY VEHICLE IS OVERHEATING DOES THIS MEAN I NEED TO REPLACE ITS THERMOSTAT?

You should not drive your vehicle when it's running hot. There are many reasons why your vehicle may overheat because most vehicles today have cooling systems that support electric fans, thermo switches, computer systems, and more. If your vehicle is overheating, you should have it immediately checked out by a qualified auto service technician to resolve the problem and to avoid replacing any parts unnecessarily. (back to top)

SHOULD I USE SYNTHETIC OIL IN MY VEHICLE?

Some manufacturers recommend using synthetic oil in their vehicles. However, synthetic oil is usually more expensive so be sure to check your Owner's Manual to determine if is recommended for your vehicle. (back to top)

MY VEHICLE'S FAN IS BLOWING SO WHY ISN'T MY AIR CONDITIONING WORKING?

Even though the blower is part of your vehicle's air conditioning system, it isn't what makes the air cold. You should have your vehicle's air conditioning system performance tested and repaired as soon as possible. (back to top)

WHEN SHOULD MY VEHICLE'S SERPENTINE BELT BE REPLACED?

If you notice more than four cracks per inch in your vehicle's serpentine belt, we recommend that you have it replaced. If a serpentine belt breaks, many other components including your vehicle's alternator, water pump, power steering, etc., will not function, resulting in further damage and costly repairs.
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SHOULD ALL OF MY VEHICLE'S BELTS BE REPLACED AT THE SAME TIME?

If one belt on your vehicle has failed, most likely the other belts are in poor condition and close to failing, too. It is recommended that you replace all of your vehicle's belts at the same time.
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WHEN SHOULD VEHICLE BELTS BE CHANGED OUT?

You should begin checking your vehicle's belts at 20,000 miles. Things to look for include cracks, splits, glazing, peeling, greasy buildup, and splitting or missing sections. It you notice any of these conditions you should arrange to have all of your vehicle's belts simultaneously changed out.
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IF MY VEHICLE'S TIMING BELT NEEDS TO BE REPLACED, SHOULD THE TENSIONERS
AND IDLER PULLEYS BE REPLACED AT THE SAME TIME?

When replacing a timing belt, the timing belt system, tensioners, and idler pulleys should also be examined to determine if they exhibit signs of wear or damage. If wear or damage is found, these components should be immediately replaced. Approximately 50% of newly replaced timing belt failures occur because a faulty timing belt system, tensioners, or idler pulleys have not been replaced.
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